Try fixing the page rendering issue with CSP (Content Security Policy) that blocks external and inline scripts and stylesheet which affected the interactive functionality.

Continued the functionality of Assigned To & Notify Users options similar to Fogbuz application.

In ticket form, adding Assigned To & Notify Users options similar to Fogbuz application.

Sending file attachments in the email notifications on posting the ticket.

Ticket Module - Enabling Email Notifications on ticket creation and reply to ticket.

File Attachments Functionality on the Ticket Module.

Reply Post Interface development in Ticket Module

Admin User/Staff users profile update. 

Continued manage agents module interfaces - Add / Edit/ Listing / Delete

Ticket Create Form Update:1. Form fields update with dealer code, dealer email and Dealer Name2. Implement autocomplete to the dealer code field to fetch the dealer emails linked to the dealer code.3. Set the selected dealer email and the dealer name based on the list of emails shown.4. Create dealer code lookup API for autocomplete field to select on the form5. Create get dealer emails API for the selected dealer code.  

Develop Manage Agents/Support Users Module Interface - Add, Edit, Listing, Delete

Develop Manage Departments Module Interface - Add, Edit, Listing, Delete

Manage Ticket Module - Create/Edit/View/Listing

Manage Tickets Module